Traditional CRM is a lot different from social CRM software. Traditional CRM primarily stores and streamlines customer vital information like names, company details, geographical location, transaction history, and so on. Traditional CRM fetches customer information mostly from email and phone conversations, through company records or data fed by a customer in survey or feedback forms. https://www.salezshark.com/crm/social-crm
What is Social CRM?
alex crm, SalezShark social CRM Canada | Best CRM software Canada about 1 month ago